Privacy Policy

Pigiecore Solutions ("we", "us", "our") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains what information we collect, how we use it, and the choices you have regarding your data.

By using our website, services, and products, you agree to the practices described in this policy.

We collect information you provide directly to us, including:

• Contact details submitted through our forms, such as your name, email address, phone number, and the details of your enquiry.
• Account information if you create an admin account, including your email address and authentication credentials.
• Project-related data you share with us so we can deliver our services.

We also automatically collect limited technical data such as your IP address, browser type, and pages visited, to maintain and improve our website.

We use your information to:

• Respond to your enquiries and provide quotations.
• Deliver, maintain, and support the software we build for you.
• Send project updates, invoices, and important notices.
• Improve our website, services, and customer experience.
• Comply with legal obligations and protect our rights.

We do not sell your personal information to third parties.

Our website uses cookies and similar technologies to store preferences (such as your chosen theme) and to understand how visitors use our site. You can disable cookies in your browser settings; however, some features may not function properly as a result.

Your data is stored securely using trusted service providers, including:

• Supabase — for our database, authentication, and file storage.
• Vercel — for website hosting and deployment infrastructure.
• Tawk.to — for live chat support on our website.
• Email and payment providers used to deliver our services.

These providers process data only to the extent necessary to provide their services and are expected to maintain appropriate security measures.

We apply reasonable technical and organisational measures to protect your information against unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

We retain your information only for as long as necessary to fulfil the purposes described in this policy, comply with legal requirements, and resolve disputes. You may request deletion of your personal data at any time.

Depending on applicable law, you have the right to:

• Access the personal information we hold about you.
• Request correction or updating of inaccurate information.
• Request deletion of your personal information.
• Object to or restrict certain processing of your data.

To exercise any of these rights, contact us using the details below. We will respond within a reasonable time.

Our website and services are not directed to children under 13. We do not knowingly collect personal information from children.

We may update this Privacy Policy from time to time. The latest version will always be published on this page with an updated effective date. We encourage you to review this page periodically.